One of the most powerful features of the Experiences app is its functionality that you can access from the Shopify POS app. Our app works in both the tablet and phone versions.
You can...
...check pre-pay, reservation (to be paid), and free guests in.
...check-in (and charge if needed) walk-ins.
...see who's already signed up.
Step 1: Download the Shopify POS app
Our app is accessible inside the Shopify POS app. Once you download the Shopify POS app and log in with your store credentials, you can add our app to your home screen. You can also find the Shopify POS app in the app store of your choice for iOS and Android devices.
Step 2: Add the Experiences app to your home screen for easy access
As long as you have already installed the Experiences app in your store, you will see it in the app section of the Shopify POS app. Adding it to the home screen makes accessing it quick and easy.
Note that you need to choose the App extension when you add the tile, not the App website.
Step 3: Use the Experiences app to check in or book customers
You can check in existing bookings, create new bookings on the fly, or simply check on upcoming schedules.
Here's a quick video showing how you'd add a new customer to an experience.
Click on the day you want to book for
Look for the experience you want to book
Choose quantities
Add the customer if they don't already exist as a previous booking.
Note: Even if the customer signing up for an experience with you exists in your Shopify store because they have made a past non-experience purchase, they won't show up in the Experiences app signup process. However, after they have made their first experience booking with you (with you in the POS or by themselves online at your storefront), they will be in the Experiences app.
If you have any questions, feel free to reach out to us!