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Uninstall Experiences App From Your Store
Uninstall Experiences App From Your Store

This guide will walk you through the steps to take before uninstalling the Experiences app from your Shopify store.

Updated over a week ago

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We're sorry that Experiences wasn't the right fit for your needs. 

If you have any questions or comments, send us an email at hello@experiencesapp.com and a human will get back to you shortly. If you have a more immediate need, feel free to reach out to us directly using the chat icon in the bottom right corner of the Experiences app.

Before Uninstalling

Before uninstalling, you'll need to do a couple of things to properly remove Experiences from your store.

Delete the template file

In order to present your experiences on your storefront, we create a Liquid template file (product.experiences.liquid ) that allows your customers to book your experiences. You'll need to delete this file from the Templates directory of your theme.

  1. From the Shopify Admin, click on your Online Store

2. From the Themes section, click the Actions dropdown and click Edit Code

3. Locate and delete the product.experiences.liquid template file

Delete any experiences

When you create an experience, we create a matching Shopify product that represents it. Before uninstalling, you'll want to delete any experiences in your shop so that your customers cannot accidentally purchase the experience as a product in your store.

Uninstall Experiences

If you are sure that you want to uninstall, head to the Shopify Admin and select Apps. Then, locate the Experiences app listing and click the delete button.

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